Effective date: September 29, 2026 Last updated: October 2, 2026

This Privacy Policy explains how Syed Irfan Abbas, a sole proprietor carrying on business in British Columbia as TalentSeek ("TalentSeek", "we", "us") collects, uses, shares and protects personal information when you use the TalentSeek website at talentseek.ca and the TalentSeek application at app.talentseek.ca (together, the "Services").

TalentSeek is based in British Columbia, Canada. We handle personal information in accordance with British Columbia's Personal Information Protection Act (PIPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and other privacy laws that apply to us.

1. Summary

• We collect what you give us (your account details, resumes, job descriptions and application notes) and a limited amount of technical and payment information.
• We use it to provide TalentSeek's resume, interview-preparation, job-search and recruiter services, to process payments and to keep the Services secure.
• Resume and job-description text is sent to our AI provider, Anthropic, to generate results. Anthropic processes it on our behalf and does not use it to train its models under our commercial agreement.
• We do not sell your personal information, and we do not show third-party advertising.
• A recruiter can see your resumes only when you request recruiter help and access is granted for that request.
• We send marketing email only if you opt in, and you can unsubscribe at any time.
• You can ask to access, correct, export or delete your information by contacting [email protected].

2. Information we collect

2.1 Information you provide

Category	Examples	When
Account information	Name, email address, password (stored only in encrypted, hashed form by our authentication provider), account type (candidate or employer)	When you register
Resume and career content	Resume text, uploaded resume files, your master resume, your optimized resumes (saved to your account automatically when they are created, so you don't lose them; you can delete them at any time in My Resumes), target roles, job descriptions you paste	When you use the resume tools
Interview preparation content	Job title, company name, interview type, job description and optional resume text	When you generate an interview preparation pack. Your inputs are not saved. The generated pack is kept for up to one hour so you can retrieve it if your connection drops, and is then deleted
Job search and application tracking	Jobs you save, application status, notes	When you use Jobs and the application tracker
Recruiter service requests	Target role, notes to the recruiter, recruiter feedback, booking details	When you request a written review or recruiter session
Employer information	Company name, contact details, job posting content	When an employer posts a job
Communications	Messages you send us, support requests, your marketing-email preference	When you contact us or register

Uploaded files: when you upload a PDF or Word resume, we extract its text to use in the tool. In the current app, uploaded files are read in memory and not stored. Their text is not stored, except as part of the master resume you choose to save or the optimized resumes saved to your account.

Sensitive information: resumes can contain information you are not required to share, such as your photo, date of birth, citizenship, health information or home address. Please leave out anything you do not want processed. We do not ask for this information and do not use it to make decisions about you.

2.2 Payment information

Payments are processed by Stripe. For AI credit packs, Link (Stripe's merchant-of-record service) is the seller of record, and it collects your payment and billing details under its own privacy policy. You can manage those orders through Link. We do not receive or store your full card number. We receive a record of your purchase: the product, the amount, the currency, the payment status, a Stripe customer identifier and the promotion code used, if any.

2.3 Information collected automatically

• Usage and security records: which features you use, the time of each request, response codes, and AI usage measurements (number of tokens, estimated cost and model used). These records do not contain the text of your resume or job description.
• Device and log information: IP address, browser type and request logs, which our hosting providers keep for security and troubleshooting.
• Cookies: the app uses essential cookies and browser storage to keep you signed in. We do not use advertising cookies or third-party analytics in the app. On our website (talentseek.ca), we use Jetpack Stats (by Automattic) to count visits and see which pages are popular. It processes your IP address and browser details and may use cookies or similar technologies. With your consent, we also use Google Analytics on the website (not in the app) to understand how visitors use it, for example which pages are read, for how long, and how visitors found us. Google Analytics sets cookies and receives your browser and device details and approximate location; it does not store your full IP address. You can accept or decline analytics cookies in the banner when you first visit, and change your choice at any time using the cookie settings link on the website. The website also loads fonts from Google Fonts, which receives your IP address. We do not use advertising cookies, advertising pixels or cross-site tracking.
• Approximate location for prices: the pricing section of talentseek.ca sends your IP address to ipapi.co to estimate your country and show prices in your local currency. It also retrieves exchange rates from frankfurter.dev. You are always charged in Canadian dollars at checkout.

3. How we use your information

We use personal information to:

1. Provide the Services. This covers creating and optimizing resumes, building your master resume, analysing how well a resume matches a job, generating interview preparation packs, searching jobs and tracking applications.
2. Provide recruiter services. We share the information you choose to include in a request with the TalentSeek recruiter assigned to it (see section 5).
3. Process payments and manage your credits, including fulfilling purchases, handling refunds and preventing duplicate charges.
4. Keep the Services secure and reliable. This includes authenticating users, enforcing usage limits, preventing abuse and fraud, and debugging.
5. Communicate with you. We send transactional email such as account confirmation, password reset, receipts and service updates. We send marketing email only with your consent.
6. Improve the Services using aggregated or de-identified usage information. We do not read your resumes or AI results, except when you request recruiter help, ask us for support, or when we need to investigate misuse.
7. Meet legal obligations, such as tax and accounting records, and respond to lawful requests.

We do not use your resume content to make automated decisions that have legal or similarly significant effects on you. AI-generated suggestions are provided for you to review and edit.

4. AI processing

TalentSeek uses Anthropic's Claude models to generate optimized resumes, match analyses, master resumes and interview preparation packs.

• When you use an AI feature, the content you submit (for example, resume text and a job description) is sent to Anthropic's API to generate the result.
• Anthropic processes this content as our service provider. Under Anthropic's commercial terms, it does not use content submitted through the API to train its models. It keeps API inputs and outputs only for a limited period for purposes such as trust and safety.
• Anthropic processes data in the United States.
• AI output can be inaccurate or incomplete. Always review it before you use it. See our Terms of Service.

5. When we share information

We share personal information only as described below.

Service providers. These providers process information on our behalf, under contracts that require them to protect it and use it only to provide their services to us:

Provider	Purpose	Location of processing
Supabase	Database, authentication and file storage	Canada (Canada Central region)
Railway	Hosting of the TalentSeek application server	United States (US West, California)
Vercel	Hosting of app.talentseek.ca	United States and global edge network
Anthropic	AI processing (section 4)	United States
Stripe, including Link	Payment processing. For AI credit packs, Link acts as merchant of record and handles your payment, billing and tax information under its own privacy policy	United States and other countries
Resend	Sending transactional and marketing email	United States
Spaceship	Hosting of the talentseek.ca website (WordPress)	United States
Cloudflare	Security, content delivery and email forwarding for talentseek.ca	Global network (Cloudflare is a United States company)
Automattic (Jetpack Stats)	Visit statistics for talentseek.ca	United States
Google (Google Analytics)	Website visit statistics for talentseek.ca, only with your consent	United States
Google (Google Fonts)	Delivering fonts for talentseek.ca	United States
ipapi.co, frankfurter.dev	Currency display on talentseek.ca (section 2.3)	Outside Canada

Recruiters. When you request a written review or recruiter session:

• TalentSeek recruiters can see your request details (target role and notes) so that one of them can take it on.
• The recruiter who takes your request can view your master resume and the optimized resumes saved in your account for 30 days, so they can prepare feedback. Access ends automatically after that.

Recruiters are people who work with TalentSeek as contractors or employees, and they are bound by confidentiality obligations.

Employers. TalentSeek does not share your resume or profile with employers. When you apply to a job, you do so on the employer's or job board's own site, and their privacy policy applies.

Job boards. When you search jobs, your search terms and location are sent to job-listing sources, such as Adzuna, to return results. We do not send your identity with these searches.

Legal and safety reasons. We may disclose information when required by law, to protect the rights, safety or property of TalentSeek, our users or others, or to investigate fraud or abuse.

Business transfers. If TalentSeek is involved in a merger, acquisition or sale of assets, personal information may be transferred to the new owner. It will remain subject to this policy or one providing equivalent protection.

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

6. International transfers

Some of our service providers are located outside Canada, mainly in the United States. Your information may therefore be processed in, and be accessible to law-enforcement and national-security authorities of, those countries. We use contractual and other measures so that your information receives a comparable level of protection while it is processed by these providers.

If you are in the United Kingdom or European Economic Area, see section 12.

7. How long we keep information

Information	Retention
Account, saved resumes, applications, recruiter requests	While your account is active, and deleted within 30 days after you delete your account, except where we must keep it longer by law
Interview preparation inputs and packs	Inputs are not stored by TalentSeek. Generated packs are kept for up to one hour so you can retrieve them, then deleted; download or copy a pack to keep it. Processed by Anthropic as described in section 4
Purchase and billing records	6 years, as required for Canadian tax records
Usage and security logs	12 months
Marketing consent records (when and how you gave or withdrew consent, and the wording shown)	For as long as your account exists, including after you withdraw consent. Deleted with your account

8. Security

We use industry-standard safeguards appropriate to the sensitivity of the information. These include:

• encryption in transit (HTTPS)
• access controls, so each user can access only their own records
• role-based access for recruiters and administrators
• hashed passwords
• restricting sensitive credentials to our servers

No system is perfectly secure. If a breach of security safeguards creates a real risk of significant harm, we will notify you and the relevant privacy commissioner as required by law.

9. Your choices and rights

Subject to applicable law, you can:

• Access and export the personal information we hold about you.
• Correct inaccurate information. You can edit most of it directly in the app.
• Delete your saved resumes at any time in the app, or ask us to delete your account and associated information.
• Withdraw consent, for example to marketing email. Use the unsubscribe link in any marketing email or contact us. Withdrawing consent for processing that is needed to provide the Services may mean we can no longer provide them.
• Complain to us, and to the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca) or the Office of the Privacy Commissioner of Canada (priv.gc.ca).

To make a request, email [email protected] from the email address on your account. We will respond within 30 days. We may need to verify your identity.

Until self-service account deletion is available in the app, our Privacy Officer handles deletion requests manually.

10. Marketing communications

When you register, you can choose to receive career tips, product news and offers by email. This checkbox is optional and unchecked by default. We record when you gave or withdrew consent. Every marketing email includes an unsubscribe link, and we honour unsubscribe requests within 10 business days. Transactional email, such as receipts and password resets, is not marketing and will still be sent.

11. Children

The Services are not intended for people under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Additional information for users in Pakistan and the GCC

We offer the Services to users in Canada, Pakistan and the Gulf Cooperation Council countries (the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman).

• Where your information goes: your information is stored in Canada and processed in the United States by our service providers (see sections 4–6). This means it leaves your country. Where the law of your country requires your consent for such a transfer, you give it when you create an account and use the Services. You can withdraw it by closing your account.
• Your rights: depending on where you live, you may have rights under local data protection laws, such as the UAE's Personal Data Protection Law, Saudi Arabia's Personal Data Protection Law, and the data protection laws of Qatar, Bahrain and Oman. These rights include access, correction, deletion, objecting to or restricting processing, and withdrawing consent. You can exercise them by contacting us as described in section 9. You may also complain to the data protection authority in your country.
• Pakistan: we give users in Pakistan the same protections and rights described in this policy.
• Sensitive information: please do not include national ID or passport numbers, religion, health information or similar details in your resume or other content. We do not need them to provide the Services.

13. Changes to this policy

We may update this policy. We will post the new version with a new "Last updated" date. If a change materially affects how we use personal information you have already provided, we will notify you by email or in the app before it takes effect and, where required, ask for your consent.

14. Contact

Privacy Officer: Syed Irfan Abbas Email: [email protected] Mail: Coquitlam, British Columbia, Canada